CHABANNE

Why Chabanne chose there.do after 15 years with Archipad

Why Chabanne chose there.do after 15 years with Archipad

Architect

1 weekend

To decide

2x less

Office time

3 tools

Became one

Switch

1 weekend of testing in November 2025

Previous tool

15 years of Archipad, Excel or Word depending on the office

Adoption

Gradual, with a template built by Matthias

Outcomes

  • More writing done during meetings · 2x less catch-up at night

  • Automatic continuity report to report

  • Reports that reach people with only a phone

Fifteen years of Archipad. Then an email on a Friday morning.

It was Felix, one of his engineers, who forwarded the email. "I know you've been digging into the subject, take a look." Matthias Greuet opened the link on Friday morning. He didn't close it all weekend.

He could have archived it. He opened it.

there: three tools for the same document

Matthias comes back to Chabanne after several years on his own. First thing he notices: Lyon runs on Excel, Paris runs on Word, he comes from Archipad. Three tools for the same document. No shared standard.

He could have pushed Archipad — fifteen years of practice, his own template, he knows the tool cold. But when he showed it to his engineers, something didn't land. "I could see the limits." The limits of job site reports on that tool, he knew them better than anyone.

there picks up

The tool he'd been using had real strengths in the field: the punch list workflow, tracking observations, locating issues on plans. Functionality Chabanne still uses it for, in fact. But for the job site meeting report, other needs take over.

  • First problem: tables. In Chabanne's reports, a significant portion of the document is structured in table format — progress tracking, crew counts, submittals, safety plans. "Did you submit your safety plan: yes / no. All of that belongs in a table." With his old tool, Matthias ended up attaching a separate Excel file. "But you lose the whole point of the tool."

  • Second problem: what you see isn't what comes out. "If you flagged an item in red, it only showed up red once you exported the PDF." The mistakes reveal themselves after the fact. Back to square one.

  • Third problem: differentiation. After fifteen years, every report started looking like every other report. "Your report ended up looking a little too much like your competitor's."

He's not trying to replace everything. He's looking for the right tool for the right job.

there, a Friday morning

Felix forwards the email without even opening it himself. Matthias installs the trial version, spends his Friday on it, then his whole weekend. There are rough spots — a finicky touchscreen, handles he can't find. But underneath the friction, he feels the structure.

Fifteen years of Archipad. Then an email on a Friday morning.

It was Felix, one of his engineers, who forwarded the email. "I know you've been digging into the subject, take a look." Matthias Greuet opened the link on Friday morning. He didn't close it all weekend.

He could have archived it. He opened it.

there: three tools for the same document

Matthias comes back to Chabanne after several years on his own. First thing he notices: Lyon runs on Excel, Paris runs on Word, he comes from Archipad. Three tools for the same document. No shared standard.

He could have pushed Archipad — fifteen years of practice, his own template, he knows the tool cold. But when he showed it to his engineers, something didn't land. "I could see the limits." The limits of job site reports on that tool, he knew them better than anyone.

there picks up

The tool he'd been using had real strengths in the field: the punch list workflow, tracking observations, locating issues on plans. Functionality Chabanne still uses it for, in fact. But for the job site meeting report, other needs take over.

  • First problem: tables. In Chabanne's reports, a significant portion of the document is structured in table format — progress tracking, crew counts, submittals, safety plans. "Did you submit your safety plan: yes / no. All of that belongs in a table." With his old tool, Matthias ended up attaching a separate Excel file. "But you lose the whole point of the tool."

  • Second problem: what you see isn't what comes out. "If you flagged an item in red, it only showed up red once you exported the PDF." The mistakes reveal themselves after the fact. Back to square one.

  • Third problem: differentiation. After fifteen years, every report started looking like every other report. "Your report ended up looking a little too much like your competitor's."

He's not trying to replace everything. He's looking for the right tool for the right job.

there, a Friday morning

Felix forwards the email without even opening it himself. Matthias installs the trial version, spends his Friday on it, then his whole weekend. There are rough spots — a finicky touchscreen, handles he can't find. But underneath the friction, he feels the structure.

“Visually it had something. And there was AI, and the collaborative angle. I could tell the tool would be pretty simple to use once I found the three or four magic moves.”

Matthias Greuet, Project Director
Chabanne

By the end of the weekend, the decision is essentially made: not for him yet, he doesn't have a project. For Rémi Relave, the construction manager running the Enedis Eco-Campus project, whose weekly meeting was still running on Excel.

there, he lays the foundation

Matthias does the setup himself: template, chapters, structure. "I'm the one who built the template, but Rémi was the one in the trenches." Rémi tests it in real conditions, reports back what he sees. Matthias adjusts.

During that period, he fills in for Rémi on the Enedis project a few times. The active Excel report he had access to wasn't current.

“Taking the previous report and rebuilding it from my notes took me the whole day. It was hell on earth.”

“Taking the previous report and rebuilding it from my notes took me the whole day. It was hell on earth.”

He already had there in his head. The gap was unbearable. "Once you've gotten one foot out the door of hell, the minutes feel long before you can get the second one out."

there, the office changes

Office time gets cut in half. On Enedis: from 4–6 hours down to 2–3 hours after the meeting. On a standard project: from 2 hours down to 1.

Writing in the meeting improves. On Excel, adding a line mid-meeting — right-click, insert, check the position — took longer than pulling out a notebook. So you took notes by hand and caught up in the evening. With there, "the little box with the plus button for a new item: that's 3.5 seconds saved, multiplied by I don't even know how many times."

"Create next report" handles the continuity work — automatic numbering, carry-forward of open items, completed items archived. "It's just magic. It does exactly what I need, without me doing anything." The blue stripe flags new items at a glance: a feature Matthias requested, shipped in 48 hours.

there, the hard-to-reach actually get reached

"The façade contractor running eighteen jobs at once — he's got his phone and nothing else. He doesn't have time to read meeting reports. Except maybe while he's waiting his turn in one of his many meetings. He tries to zoom into the PDF on his phone: it's unreadable. With this, it actually works."

Across thirty to forty recipients per report, that's not a small thing. The tool doesn't change their behavior by magic. It removes the main obstacle.

there, everything is on record

"The meeting report is essentially our only deliverable in the construction phase, the only contractual document. You have a claim, the insurer asks for it. You have a dispute in court, they go back through every single one."

A document sent too late, incomplete, or poorly written for lack of time: that's not an organizational problem. But it is exposure. "Penalties, progress milestones, delays, technical decisions — all of it is tracked in the meeting reports." When the tool frees up bandwidth, you take the time you didn't have to do it better. "I spent 10 minutes this morning wrestling with a sensitive, slightly contentious section of my report. Now I have that time."

there, everyone gets on board at their own pace

Thomas switched to there mid-project. Felix — the one who forwarded the email — is waiting until his current project wraps before making the move. Stéphane Fabre, the director of construction operations, and Olivier in Lyon haven't made the switch yet. They're not holdouts. "They're absolute workhorses — an incredible capacity for work." But when you're running at 110%, it's hard to tell yourself this is the right moment to change your habits. "When a project ends and the load drops, that's when you can take the time. The moment will come. And I'm pretty sure they'll be sold once they see it in action — and won't look back."

”There's someone on the other end”

Three features requested, three features shipped: the blue stripe, task archiving, the "+" button on task lines. "When you say 'it'd just need this one thing,' and the answer is 'hang tight, we'll get it to you' — that's it. That's the relationship."

He compares it with his experience with other vendors: "I could have made that kind of request a year ago somewhere else, and I think I'd still be waiting." With there: "There's someone on the other end."

With other vendors, “I could have made that kind of request a year ago somewhere else, and I think I'd still be waiting.” With there: “There's someone on the other end.”

there, his own project

Saint-Omer. A hospital. Major trade packages.

"I explained in the kickoff meeting that we were working with this new tool. My owner's rep and the contractor running the shell-and-core package were immediately all eyes and ears — the curiosity and interest were instant."

He still distributes the PDF alongside it, to make sure no one gets left behind. He was skeptical about the read receipt feature. "My first reaction was, 'yeah, whatever.'" Then he sent his first report from there. "In the two hours that followed, I couldn't stop checking who had read it. Not to keep tabs — but to know who to call and follow up with before the next meeting."


there, it goes from here

Matthias has a few more emails headed our way in the coming weeks. Not complaints. Ideas.

  • Planned headcount in the quantity field. Right now: reported headcount. He wants a target column — a number or a free-form note like "needs reinforcing" — to log the observation without telling the contractor what to do.

  • Formal delivery tracking through there. He still doubles up with an email and a PDF attachment, because he's not confident enough yet in the legal standing of there's automatic send in a dispute. "The day that gets settled, I won't be doubling up anymore. More time saved."

  • Compact mode. there's highly readable format pushes page count up — a psychological friction point for recipients still on PDF. "On Archipad you could choose photo size, for instance. Could you offer a compact mode? Once everyone moves to the web version, it won't matter. But as long as there's PDF, it will."

  • Contact sync. "On Archipad, someone handed me a business card on site, I scanned it into the tool, and it synced to my phone in one move. They'd take their card back, and I was already up to date everywhere." That fluidity is missing.


About Chabanne

Chabanne is an architecture and engineering firm founded in Lyon, bringing ten disciplines under one roof: architecture, construction management, cost consulting, BIM management, structural engineering, MEP, façade, landscape, and energy. With over 300 completed projects and four offices — Lyon, Paris, Marseille, and Saint-Étienne — it leads complex programs in healthcare, industrial campuses, and sports facilities, where multi-trade coordination is a central challenge.

www.agence-chabanne.fr

1 weekend

To decide

2x less

Office time

3 tools

Became one

Switch

1 weekend of testing in November 2025

Previous tool

15 years of Archipad, Excel or Word depending on the office

Outcomes

  • More writing done during meetings · 2x less catch-up at night

  • Automatic continuity report to report

  • Reports that reach people with only a phone

Adoption

Gradual, with a template built by Matthias

1 weekend

To decide

2x less

Office time

3 tools

Became one

Switch

1 weekend of testing in November 2025

Previous tool

15 years of Archipad, Excel or Word depending on the office

Outcomes

  • More writing done during meetings · 2x less catch-up at night

  • Automatic continuity report to report

  • Reports that reach people with only a phone

Adoption

Gradual, with a template built by Matthias